1. How much does shipping cost?
We offer $4.99 flat rate shipping on orders under $35 and free shipping for orders over $35.
2. How long does shipping take?
Domestic orders take approximately 7-14 days to arrive. International orders take approximately 2-3 weeks.
3. Where do your products ship from?
Our products are shipped directly from our manufactuer in China. This allows us to offer you the best prices for our unique items.
4. What's your return policy?
We love our products and want you to, too! Please refer to our returns page for specific details.
5. Is my personal information private and secure?
As a customer of Bash Kits, we want you to rest assured that you will experience the highest industry standards for payment processing. Your credit card information and personal details are encrypted during the payment process and your payment information is only used for the current transaction and is never stored.
6. How can I track my order?
We've set up an automated tracking system that will notify you that your item has shipped. Further you will be notified when your item is out for delivery. You can also use our website directly to track your package here.
7. How do I contact Bash Kits with information not addressed here?
If you have questions or feedback, we'd love to hear from you! Please contact us at email@example.com.